event details

Course Name My Care, My Choice
Course Date 26th November 2009
Course Venue The Beardmore Hotel, Dalmuir, Glasgow.

http://www.thebeardmore.com/

event overview

THIS EVENT IS NOW FULL, IF YOU CONTINUE WITH REGISTRATIONS IT WILL BE FOR THE WAITING LIST ONLY.

This learning day is specifically for enhancing the capability and capacity of the LTCC Programme teams (programme managers, executive sponsors, information managers, service improvement & clinical leads).  To ensure links we welcome key partner agency leads (e.g. rehab coordinators, fall leads, pharmacy, voluntary sector, social care partners).

Outcomes:

  • Approach focused on patient-centred care for people with long term conditions
  • Tangible involvement for people with LTCs and their carers
  • Effective staff and multi-agency engagement
  • Effective communication with patients and carers
  • Increased knowledge, skills and practical usage of service improvement tools and techniques

programme

  • 09.00 - 09.30

    Registration and Coffee

    My Care - Patient & Carers: Does the service work for me?

    09.30 - 09.40

    Welcome and Opening remarks

    TBC

    09.40 - 10.15

    Better Together – Delivering Patient-Centred Care for people with LTCs

    (Gathering / Evaluating/ Design & Test/ Embed)

    Carol Sinclair

    Better Together Programme

    10.15 – 11.00

    15 Minutes of Fame…

    Chair: Andrew Lyon

    The Fifth Wave

    10.20 - 10.40

    Mental Health and LTC

    TBC

    10.40 – 11.00

    Patient Experience &  Appreciative Inquiry

    TBC

    11.00 – 11.30

    Tea / Coffee Break

    11.30 – 12.30

    15 Minutes of Fame…cont.

    Chair: Andrew Lyon

    The Fifth Wave

    11.30 – 11.50

    Focusing on the whole person

    TBC

    11.50 – 12.10

    Community Services

    TBC

    12.10 - 12.45

    Panel Discussion: Questions & Answers

    Chair: Andrew Lyon

    12.45 - 13.45

    Lunch and networking

    My Choice – Applied Theory: What are our levers for change?

    13.45 – 14.15

    Reframing the Issue – Interactive Session

    Moving from talking to action

    Andrew Lyon

    The Fifth Wave

    14.15 - 15.00

    Breakout 1

    Sustainability of tools & techniques to deliver change

     - Breakouts – SI Tools Revisited  (TBC)

    Co-presented: SIM &  case example lead

    15.00 – 15.45

    Breakout 2

    Sustainability of tools & techniques to deliver change

     - Breakouts – SI Tools Revisited  (TBC)

    Co-presented: SIM & case example lead

    15.45 - 16.15

    Next steps….Past the tipping point

    14 Day Challenge

    Charlotte McDonald

registration

  • Please click on "Register" to continue with booking.


contact details

If you require further assistance please contact Ciaran McGuigan

Email: Ciaran.McGuigan@nhs.net

Tel:0131 275 6467


cancellation policy

Confirmation details will be issued 7-10 days before the event. SHSCEvents cannot be held responsible for non-arrival of registration information. If you have not heard from us 7 days prior to the conference, please contact us on 0131 275 7751. Many of the events that the Improvement and Support Team provide are oversubscribed and we actively manage waiting lists to ensure that we use all the capacity that we have available. We understand that due to the nature of health service work things can happen unexpectedly, so we ask that staff cancel in time for us to reallocate places to people on the waiting list. The Improvement and Support Team are now placing a 48 hour cancellation rule on all of their training and development events. Failure to notify SHSCEvents within the aforementioned timescale will result in a £50 administrative fee being applied.